Every day, businesses enter agreements with entities they haven't verified. The signer's name looks right. The deal feels solid. But the business behind the signature, its registration status, its legitimacy, has never been checked. Sometimes nobody catches it until the agreement comes back rejected, or worse, until it's already been enforced.

The result is NIGO: Not In Good Order. Meaning rework, re-signing, delayed revenue, and a broken experience at the exact moment a deal should be closing. The fix has always been obvious: verify the business before anyone signs. What's been missing is the right place to do it.

Today, Middesk and Docusign are announcing a partnership that puts business identity verification where it belongs: inside the agreement workflow. Middesk is now available in the Docusign App Center, so customers can verify the businesses they're working with directly within the tools they already use to manage agreements.

A new vision for how agreements get made

For too long, verifying who you're doing business with has been treated as a separate step, in a separate system, before you ever get to the agreement. We think that there's a better model. Business identity verification shouldn't be a detour. It should be built into the workflow itself, available whenever teams need it: before a contract is drafted, before a vendor is onboarded, before a signature is collected.

“By bringing Middesk’s business identity intelligence into the Docusign workflow, we’re taking trust in agreements to the next level. Our customers can move faster and with greater confidence, knowing exactly who they’re signing with.”

—Scott Harrison, Vice President of ISV Partnerships at Docusign.

That's the future this partnership is building toward. Not just an integration, but a new expectation for what agreement workflows can do.

Nearly 1.9 million customers and more than a billion users in over 180 countries across the globe use Docusign. Middesk is the authoritative source for business identity intelligence, trusted by compliance and operations teams from the leading banks, fintechs, and lenders to know who they're working with before they say yes. Bringing these two together isn't a feature add-on. It's a recognition that trust in business relationships starts with knowing who you're dealing with, and that knowledge belongs where agreements get made.

"Docusign owns the agreement workflow. Middesk owns business identity," says Adam Long, Middesk's Head of Revenue. "Our partnership is about making those two things inseparable and giving our joint customers a faster, more trustworthy way to get deals done."

That means one workflow instead of two. Verification, agreement, and signature in the same place, at the same moment. Compliance gets confidence while the revenue team gets velocity. And every yes that comes back is one the team can stand behind.

Existing Middesk customers can access the Docusign integration directly from the Docusign App Center.